I am getting the error 'Internet Connectivity Failure' when using Sesame on Mac.

If you are seeing the error:

Internet Connectivity Failure

this likely means that your certificates are out of date or the cabundle package was not installed:

  1. Install the cabundle.pkg. This file can by redownloading Sesame here. Unzip the file and, inside, you should see a cabundle.pkg. Run this installer.
  2. If the issue persists, your thawte certificates may be out of date. Install new ones:
    1. Run KeyChain Access
    2. Select Login at the top left
    3. Select Certificates at the bottom left
    4. Find any Thawte certificates and delete them
    5. Download from https://www.thawte.com/roots/  and then unzip the file, double-click on all the .cer files it contains, and click "Install" on each one (default option should be good enough).
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