We Can Help
Some or all of my sites are gone! How do I get them back?
1. Don't panic.
2. Check that you're in the right Identity. When you click your LastPass Icon, it will say "[your email] (identity name)" if you're in an Identity other than the default 'All' Identity.
3. If you need to get back to your 'All' Identity, go to your LastPass Icon > Tools > Identities > select an identity.
4. If data is still missing, check your deleted sites. Go to your LastPass Icon > My LastPass Vault > LastPass Icon in upper-right of your Vault > Show Deleted Sites.
5. If you still do not see your data (or you see strange encryption characters instead), go to your LastPass Icon > Tools > Clear Local Cache, then LastPass Icon > Tools > Refresh Sites.