We Can Help

LastPass says it cannot write to a directory - how do I install?

1. Make sure you are logged in to Windows as a system administrator.

2. Right-click on the install directory, select 'Properties', and make sure that both 'hidden' and 'read-only' properties are unchecked.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.

Forums

View your account information and view the status of previously submitted support tickets.

View Tickets

Submit a support ticket and we'll get back to you as soon as we can!

New Ticket
Windows Universal Installer, Internet Explorer, Firefox

Enter a few words explaining what you need help with

Please type your question in English

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.

Forums

View your account information and view the status of previously submitted support tickets.

View Tickets

Submit a support ticket and we'll get back to you as soon as we can!

New Ticket

Browse through our FAQs: