Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

My IP address is correct but LastPass appears to be showing the wrong location?

By default, LastPass uses IP address to help you see a history of where your account has been accessed from. IP addresses are also used to detect if you're logging into your account from a new device or location, so that we can prompt you to verify the new device/location before granting access to your vault.

LastPass uses 3rd party geolocation databases to identify the country of origin for IP addresses. However, accuracy for geolocation tools may vary for a variety of reasons. Accuracy rates on determining the country are reported as 95%-99% accurate, while accuracy for the city of origin of an IP address reportedly varies between 50% and 80%. Accuracy depends on your Internet Service Provider (ISP) and the data they make available for the public IP address.

Unfortunately LastPass cannot control what the 3rd party database detects as the location for a given IP address.

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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View your account information and view the status of previously submitted support tickets.
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Submit a support ticket and we'll get back to you as soon as we can!
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