Problems? Suggestions? Feedback?

Sorry, but we are currently experiencing an extremely high volume of support tickets due to Heartbleed.
Please be patient while we try to respond to your questions and issues as quickly as possible.
Anticipated wait times for non-critical issues are currently 3 days for Premium and over 5 days for free users.

You have come to the right place - we are here to help! Please follow the below steps to find answers, ask us questions, report issues to us, or send us feedback. We will do our best to respond to you as quickly as possible. Questions from LastPass Premium members are answered first. If you are not yet a LastPass Premium member, and you require faster response times and in-depth support needs, please sign up for a LastPass Premium membership.

Please note that our normal support hours are Monday to Friday, 9am to 5pm EST.

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